Operations Manager

£50000 – £55000/annum

Full Time, Management Vacancy In Worcestershire


We currently have an exciting opportunity for an Operations Manager to join a well-established, family-run SME based in Bromsgrove. Your role as an Operations Manager will be to manage and oversee all Warehouse & Logistics Operations of the business including continuous improvement, to ensure an efficient operation that can support the sales growth and strategic aims of the company.

Overseeing all Warehouse & Logistics functions at a Senior Management level, the ideal candidate would have worked within an SME buying/selling organisation improving processes using Lean principles and influencing change at all levels. This is a challenging and varied role that is hands-on, enabling the directors and sales team to pursue growth in the company, whilst improving the service levels to both external and internal customers.

Key duties and responsibilities….

* Take ownership of goods-in, goods-out and customer experience

* Provide Leadership, Management and Accountability for warehouse and drivers team including regular performance management reviews and resolving any HR queries/issues as relevant

* Work with management to track operational costs budget vs. actual on a monthly basis

* Work closely with Customer Service, Sales and thr Warehouse/Delivery Driver Teams to ensure the customers’ expectations are exceeded

* Take calls for emergency deliveries from Customer Service and Sales and ensure customer expectations are met

* Improve DIFOT (Delivered In Full On Time) percentage by optimising stock levels, goods-in procedures and improving accuracy etc.

* Oversee Health & Safety / First Aid / Fire Safety including fire drills, regular maintenance etc.

* Oversee Premises and Facilities Maintenance for the company including offices, warehouse, yard and all grounds

* Oversee vehicle maintenance and transport compliance for all company vehicles and ensure they are kept clean and maintained in good working order at all times

* Optimise freight-out costs balancing use of vans, lorries and external couriers

* Oversee operational projects – e.g. managing new racking projects, oversee storage/labelling/despatch of new products etc.

* Focus on ways of improving and streamlining processes and achieving cost savings using Lean methods

* Work with finance to ensure good value is achieved when purchasing vehicles and other new assets

* Carry out hands on duties in the warehouse when required

* Coordinate labour for warehouse and drivers to ensure they are sufficiently resourced

* Arrange recruitment for temporary and permanent warehouse staff and drivers as required


* Previously held Operations Manager/Supervisor or Warehouse Management job role

* Experience in a buy / sell environment

* Some Lean Management experience preferred.

* IT savvy

* Customer focussed

* Positive attitude, Self-Motivated, Team Player, with a hard work ethic

* Highly Organised

* Excellent communication skills

Hours: Mon-Fri 45 hour week (with a degree of flexibility)


* Salary £50k – £55k (negotiable depending on experience)

* + Bonus

* Free Parking

* Regular staff treats when company are performing well

* Free Lunch every Friday

2022-09-20 22:13:09

Apply For This Stoke Pound Management Job Vacancy – Here 


Updated 21-09-2022 12:01

To apply for this job please visit www.cv-library.co.uk.

Share this Vacancy by Sharing My Card

Share My Card™ in any channel!